Release - September 22
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Team Structure and Roles

[email protected] Practitioners

Description

[email protected] practitioners are seasoned developers who understand what DevOps on Salesforce is about, Application Architecture. They follow software engineering principles and are deeply familiar with Salesforce DX and Packaging.
A [email protected] practitioner helps the whole team adopt a DevOps culture, where the team is responsible for the path to production. A project should have at least one [email protected] practitioner full time.

Key Skills

  • Lead a cross-functional team to examine and translate business requirements into a solution using Salesforce capabilities
  • Implement highly maintainable Salesforce solutions and perform peer code reviews to ensure the same.
  • Participate in development work streams, from design through testing and deployment.
  • Maintain effective client relationships, delivering timely and relevant information with the ability to quickly identify and report project risks.
  • Work with other developers, designers, and architects to ensure the build meets business requirements and performance goals.
  • Understanding of Salesforce DX, modular development using packaging and version control
  • Strong knowledge of [email protected] practices
  • Knowledge of the differences between CI and CD
  • Experience with modular application architecture
  • Participate in ‘Go-Live’ support and testing activities
  • Ability to Draft, Refine and Execute deployment runbooks for deployments and sandbox refreshes
  • Passionate for continuous improvement, automation, and never accepting the status quo for DevOps
  • Stays up to date with DevOps/Developer Experience Trends in the Industry and evolution of the Salesforce CLI and SFDX

Salesforce Developers

Description

Salesforce Developers are team members either from a functional or technical background who along with [email protected] practitioners are responsible for developing features in Salesforce by utilizing software engineering principles and writing testable and deployable code/config. Salesforce Developers in a [email protected] project is responsible for collaborating with Application Support teams and deploying packages to production

Key Skills

  • Equivalent Salesforce Development Experience
  • Understanding of Salesforce DX and Version Control
  • Participate in ‘Go-Live’ support and testing activities

Application Support Team

Description

Application support team are responsible for maintaining Salesforce production (includes all the operational activities in a Salesforce Org) rolling out hot fixes and maintaining the health of the org.

Key Skills

  • Equivalent Salesforce Development Experience typically an Advanced Salesforce Administrator
  • Environment Management (Includes Creation, Refresh and Salesforce Release Planning)
  • Support Development Teams in orchestrating releases if required.
  • Understanding of Salesforce DX and version control
  • Participate in ‘Go-Live’ support and testing activities

Description

A [email protected] engineer will be able to define and implement a [email protected] pipeline that fits the project’s needs (branching model, environment strategy, deployment pipeline, release definitions)
[email protected] engineer will maintain and monitor the pipeline but will not be responsible for release orchestration.​​ Every project doesn't need a full time [email protected] Engineer. Either one of the team members who has the below skills can play the role of a [email protected] Engineer

Key Skills

  • Strong know how on Salesforce Development Lifecycle​
  • Salesforce Plugin Development using Typescript/Node.js​
  • Authoring CI/CD pipelines​
  • Scripting and Bash Skills
  • Understands DevOps tools such as Artifact Registry, Docker Image and comfortable with YAML

Team Structure

[email protected] works with various team structures. One of the most successful team structure is depicted below